On Wattpad, you have the option to close your account at any time. For instructions on how to close your account, click on the platform you are using:
On Web
- Log into your account
- Click on your username in the upper right-hand corner
- Select Settings > Account
- Click on Close Account on the bottom
- Fill in the mandatory information
- Check the box saying 'Yes, I’m sure. Please close my account'
- Enter your password
- Click on Close Account
On iOS
- Log into your account
- Tap on
Settings in the top right corner
- Select Account Settings
- Tap Close Account
- Fill in the mandatory information
- Check the box
- Click on Close My Account
On Android
Starting on the 10.64.0 app version onward, there is a path to close your account directly in the Android app. If you're on 10.63.0 or lower, you will need to log into Wattpad on Web (see instructions above) or please submit a request and an agent will be in touch to help close your account.
- Log into your account
- Tap on Settings in the top right corner
- Select Account Settings
- Select Close Account
If you're logged out on mobile web, you will need to log into your account. If you're already logged in, you will be able to close your account from this page.
If you do end up closing your account, please be aware of the following:
- You must be able to log into your account to close it
- Closing your account is only available on the web on a regular computer, you cannot close your account on the app or a mobile browser
- When you close your account, you are giving up your username. If someone creates an account with the same username, you will no longer be able to restore your original account
- You may be able to restore your account by signing in again, which will automatically re-open the account, you can learn more in Reopening/reactivating account
- Your closed account can show up in Google results for several weeks afterwards
If you can't remember your password, please our article on Resetting or changing your password. If you forgot your email address, please read our article: Forgot your email.
What happens to your data when you close your account
We will keep all of your data when you close your account in case you’d like to reactivate your account at a later time. If after approximately 6 months you have not reactivated your account, and you do not have an active subscription or any purchased Coins on the account, your account will be purged. Once your account is purged, here is what happened to your data:
| Data Status | Type of Data |
| Purged/Deleted |
|
| Anonymized* and available publicly on Wattpad |
|
| Anonymized* and only available on our internal servers |
|
*Anonymized means this data still exists within our servers, but it is no longer attached to your personally identifiable data (i.e. username/email).
To check if an account is closed
If you’d like to double-check that your account has been closed:
- Type in https://www.wattpad.com/user/yourusername replacing 'yourusername' with the username of the account that you just closed.
- If you've closed your account, then you should get a 'User not found' page.
Do not sign into your account again; this will reopen your account through self-restoration: Reopening/reactivating account.
If someone has created a Wattpad account with your email address, please submit a Support request to us. You can submit a request by clicking ‘Fix a problem / Contact us’ to the right of or below this article.
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