Protecting your account

On Wattpad, account safety is a high priority. We always encourage users to keep their account information private, and not share it with friends or family. Additionally, a Wattpad employee will never ask for your password under any circumstances. 

Tips to Keep Your Account Safe

A Strong Password

Create a password that isn't easy to replicate. For example, "password123," is not a great choice to use as a password. We suggest using a combination of lowercase and uppercase letters, numbers, and symbols.

Mix it up

We strongly encourage users to change their password every 6 months. 

Play It Safe

Make sure you are on www.wattpad.com before you log into your account. Any links that we send you will come from that same address, so please be wary of any outside link that claims to lead to Wattpad. This includes links from others; please do not open any links from people you don't know.

Wattpad will never ask its users for strictly confidential or sensitive information, such as your Social Insurance Number, nor will it send Private Messages on Wattpad or any other platform to request this type of information. Please also note that Wattpad will never request users to share their credit card details outside of the Wattpad website or app. Payment details may only be sought in connection to products or services provided on Wattpad, and only when users initiate a request to access such services.

Please be aware of sites claiming to be affiliated with Wattpad, asking users for this type of information. These sites or applications are in no way connected to Wattpad Corp. When in doubt, always reach out to our team directly.

For more information on how to keep safe while using Wattpad, please view Wattpad's Safety Portal.

If you have any questions or concerns, please do not hesitate to contact support.

Was this article helpful?
97 out of 136 found this helpful

Comments

Article is closed for comments.