Protecting Your Personal Information

Internet safety is a top priority and everyone should feel safe and secure whenever they use Wattpad. Privacy is important to those who wish to remain anonymous online, and no Wattpadder should ever feel obligated to reveal personal information.

  1. Don’t post personal information in your profile or works.
  2. You can use the mute function on any Wattpadder who requests personal information to prevent them from contacting you. For more information visit our guide on How to Mute a User.
  3. Never give out your account password. If you feel that your account has been compromised, please review our guide on How to Report a Hacked Account and send a ticket through here. Please explain the issue with as much detail as possible. One of our support staff will review the ticket and assist you direclty.
  4. If anyone releases your personal information without your consent, contact them to have it removed. If you need additional support, submit report the user for 'Sharing/Release of Personal Information' and provide us a direct link to where your information appears within the story by responding to this email.

Examples of Personal Information include: Phone number, address/location, image and any other personal identifiers. 

Please keep in mind, due to the fictional nature of stories and the chances of real names being used coincidentally, we are unable to remove a work for having the same or similar name to a real person. Additionally Stories often draw from real life for inspiration, and sometimes they contain situations that happened in real life. Unfortunately, we cannot remove a story for containing scenarios that are similar to actual events.


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