We are currently investigating an issue where keyboards are glitching when people are trying to add or reply to a comment. Often, the person writing a comment can write a single letter before the keyboard freezes entirely. This seems to happen when people use third-party keyboards such as Microsoft SwiftKey. If you're using a third-party keyboard, please try to use your device's native keyboard and see if you're still experiencing the issue.
We are still collecting information about this issue, so if you know anyone else experiencing it, please ask them to write a request to Wattpad Support.
We apologize for the trouble this has caused so far, and please know that we are working to solve this problem. This article will be updated when it's being investigated and fixed, so please click the Follow button to receive reports for when it's resolved.
If you have any additional questions, please feel free to reach out to us by clicking the 'Contact us' button below to send us a request.
The Wattpad Support Team