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Troubleshooting issues on the website

Bugs and temporarily glitches tend to happen from time to time. 

If you are experiencing issues on the website, please try the steps below.

  1. Turn your wireless/wired connection off and on again, or try connecting to another wi-fi network.
  2. Try logging out of your account, clearing your browser’s cache/cookies, and logging back in again.
  3. Try accessing your account using a different browser such as Firefox or Google Chrome.

If this still doesn't help you with this issue, please submit a ticket through support and we will be happy to assist you.

Make sure to write to us from the email that your account is linked to.

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