Web Troubleshooting

Bugs and temporarily glitches tend to happen from time to time. 

If you are experiencing issues on the web, please see the steps below.

  1. Turn your wireless/wired connection off and on again, or try connecting to another wi-fi network.
  2. Try logging out of your account, clearing your browser’s cache/cookies, and logging back in again.
  3. Try accessing your account using a different browser such as Firefox or Google Chrome.

 

If this still doesn't help you with this issue, please submit a ticket through support and we will be happy to assist you.

Make sure to write to us from the email that your account is linked to.

Was this article helpful?
38 out of 120 found this helpful

Comments

Article is closed for comments.