Private Messages

You can send a message to another user off of their profile by sending a private message. This message is only visible between you and that other user.

Messages are in order of when they were sent. New messages are marked with an orange dot and the username of the sender will be coloured teal (on iOS) or are bolded (Android, Web).

You can delete private messages, but once deleted, these messages cannot be restored.

Select a platform for more information.

On iOS

To check your inbox:

  1. Tap on the Message icon on the bottom menu
  2. Select Messages

 

To send a private message:

Option 1: From your Inbox

  1. Tap on the Message icon on the bottom menu
  2. Select Messages
  3. Tap on + New Message
  4. Type in the username of the user you’d like to message and tap on the username in the list
  5. Type in your message
  6. Press Send

Option 2: From another user’s profile

  1. Go to the profile of the user you want to message
  2. Tap on the three dots in the upper right-hand corner
  3. Select Send a message
  4. Type in your message
  5. Press Send

 

To delete a private message:

Option 1: In your inbox

  1. Swipe the message to the left
  2. Tap on the garbage can
  3. Select Delete Conversation

Option 2: In a private message

  1. Tap the three dots in the upper right-hand corner
  2. Tap Delete Conversation
  3. Select Delete Conversation

On Android

To check your inbox:

  1. Tap on the Message icon on the bottom menu
  2. Select Messages

 

To send a private message:

Option 1: From your Inbox

  1. Tap on the Message icon on the bottom menu
  2. Select Messages
  3. Tap on Send a message
  4. Type in the username of the user you’d like to message and tap on the username in the list
  5. Type in your message
  6. Press on the arrow icon to send

Option 2: From another user’s profile

  1. Go to the profile of the user you want to message
  2. Tap on the three dots in the upper right-hand corner
  3. Select Send a message
  4. Type in your message
  5. Press Send

 

To delete a message:

Option 1: In your inbox

  1. Long press on the message
  2. Select Delete Conversation
  3. Select Yes

Option 2: In a message

  1. Tap on the three dots in the upper right-hand corner
  2. Select Delete Conversation
  3. Tap Yes

On Windows Phone

To check your inbox:

  1. Tap on the three lines in the upper left-hand corner
  2. Select News
  3. Tap on Messages

 

To send a private message:

Option 1: From your inbox

  1. Tap on the three lines in the upper left-hand corner
  2. Select News
  3. Tap on Messages
  4. Tap on the + (New Message) at the bottom of the screen
  5. Type in the username of the user you’d like to message and tap on the username in the list
  6. Type in your message
  7. Tap on Send

Option 2: From another user’s profile

  1. Go to the profile of the user you want to message
  2. Tap on the letter icon (Send a message) on the bottom menu bar
  3. Type in your message
  4. Tap on Send

 

To delete a private message:

Option 1: In your inbox

  1. Swipe the message to the left
  2. Tap on the garbage can
  3. Select Delete

Option 2: In a private message

  1. Tap on the garbage can (Delete) on the bottom menu
  2. Select Delete

On Web

To check your inbox:

  1. Click on your username in the upper right-hand corner
  2. Select Inbox

 

To send a private message:

  1. Go to the profile of the user you want to message
  2. Click on Message
  3. Type in the message you want to send
  4. Click on Send

 

To delete a private message:

  1. Open your inbox
  2. Open a message
  3. Click on Delete all messages on the right-hand side
  4. Click Ok

 

To sort your messages:

  1. Open your inbox
  2. Click on the drop-down menu beside ‘Show’
  3. Select a sorting option
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