If your own stories are published and not appearing on your profile, it may be because of a connection error. If someone else is having trouble viewing your story, please ask them to try these troubleshooting steps.
Please click on a platform for troubleshooting steps that you should try.
On iOS and Android
- Toggle your wi-fi/data connection off and on again, or try connecting to another wi-fi network.
- Try logging out and back into your account, making sure to completely close the app.
- Try uninstalling and reinstalling the app.
- Turn your wireless/wired connection off and on again, or try connecting to another wi-fi network.
- Try logging out of your account, clearing your browser’s cache/cookies, and logging back in again.
- Try accessing your account using a different browser such as Firefox or Google Chrome.