Forgot email

If you have forgotten the email address linked to your account or you have lost access to it, there are couple of things you can try to figure out the linked email.

Please note that we do not release information regarding a linked email address.


Forgot your email

Here are the options if you have forgotten your email address:

Check Settings page

If you are still logged into your account or you still know your password, you can go to your settings page and see the linked email address displayed there.

You can access your settings page by reading this guide: Change Email

Reset your password

If you can successfully send yourself a password reset email, then you have figured out the linked email address. Emails will only be sent to an email address if they are linked to an account.

You can test if an email address is linked to an account by trying to send a password reset email to it.

  1. Go to https://www.wattpad.com/forgot
  2. Type in an email address
  3. Click or tap on Send instructions

If you receive the error message, ‘User not found’ && this means that there is no account linked to that email address.


Lost access to email account

Change Email

If you have lost access but still know your password, then please change your email: Change Email

Contact Service Provider

If you have forgotten your password and you can't access the email address you used to sign up, please write to your email service provider to get access to that email account.

Here are some links for support from a couple popular email service providers:

Still don’t know the linked email?

If you've forgotten your password and have no access to your email account, we're unable to release the account to you. This includes accounts registered with mistyped email addresses or ones made with false email addresses.

The same applies if you have closed an account and have forgotten or no longer have access to the linked email address; we unfortunately cannot reopen the account.

We understand this can be frustrating, but this policy is to help keep Wattpad accounts secure. You can always create a new account and continue to enjoy Wattpad from there.

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