- Please ensure that your Email Notification settings have been turned on as described in the following post. Please note that email notifications can only be adjusted from the web.
- Check your spam/junk folder(s), as well as the other tabs such as ‘Promotions’ and ‘Social’ tabs in case Wattpad emails were redirected there.
- If you do find that Wattpad emails are being redirected to your spam/junk folders, please add the following email address to your contact/safe senders list: firstname.lastname@example.org
- Turn off your notification settings and save these changes. Wait a few minutes before turning them on again.
If troubleshooting doesn't resolve the issue, please submit a ticket through support and we will be happy to investigate further.