- Please ensure that your Email Notification settings have been turned on:
- Click on your username on the top navigation bar.
- Select Settings from the drop down menu.
- Click on the Notifications tab near the top of the page next to Account.
- Select the emails you would like to receive, then click Save.
- Check your spam/junk folder(s), as well as the other tabs such as ‘Promotions’ and ‘Social’ tabs in case Wattpad emails were redirected there.
- If you do find that Wattpad emails are being redirected to your spam/junk folders, please add the following email address to your contact/safe senders list: email@example.com
- Turn off your notification settings and save these changes. Wait a few minutes before turning them on again.
Still having trouble? Please submit a ticket through support and we will be happy to investigate further.