Occasionally, Wattpad email notifications are delayed. But if you aren’t receiving any email notifications there are a few steps you can take to troubleshoot the issue.
*Note: If you are not receiving verification emails, please submit a Support request.
- Turn off your notification settings and save these changes, then logout and wait a few minutes before logging back in and turning the notifications on again. To change your notification settings:
- Click on your username on the top navigation bar.
- Select Settings from the drop-down menu.
- Click on the Notifications tab near the top of the page next to Account.
- Select or unselect the notifications based on your preferences, then click Save.
- Check your spam/junk folder(s), as well as the other tabs such as ‘Promotions’ and ‘Social’ tabs in case Wattpad emails were redirected there.
- If you do find that Wattpad emails are being redirected to your spam/junk folders, please add the following email address to your whitelist or safe senders list: no-reply@wattpadmail.com
If you still aren’t receiving email notifications, please submit a Support request. You can submit a request by clicking ‘Fix a problem / Contact us’ to the right of or below this article. Make sure to write to us from the email that is linked to your Wattpad account.
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