To reset your password or verify your email, you need to receive an email from us. The email is sent to the email address that is linked to your Wattpad account.
If you are not receiving the email, please make sure to
- look inside your spam folder
- verify that Wattpad is put on the safe sender's list
- wait at least an hour, as the email might have been delayed
- you are looking at the right email account (see Change Email to check the linked email)
NOTE: You can test if an email is linked to a particular account by entering it at www.wattpad.com/forgot If you receive an email to that account, you know it is linked!
If this still doesn't help you with this issue, please submit a ticket through support and we will be happy to assist you.
Make sure to write to us from the email that your account is linked to.