Please see the following post for information on how story ranking works: See Story Ranking. Otherwise, please see below for possible reasons why your story may not be ranked.
- Your account story language is different from the language your story is set to.
- For example, if the language your story is set to English but your account story language is set to French, you will only be able to access the French hot lists and your story will not show up there. For more information on these language settings, please see the following posts: Change Language and Story Settings.
- The category your story is set to is incorrect.
- For example, if your story category is set to Romance but you are looking at the Adventure hot list, your story will not show up there. Please see the Story Settings guide above for more information on changing your story category.
- Your story or story parts are marked as mature. Mature stories are not ranked on the hot list. If you are unable to change your story rating or would like to submit your story for review, please feel free to submit a ticket through support.
- You have made any changes to your story language, category, or have recently unpublished and published your story. In such cases, it will take up to 24 hours for your story to get re-ranked.
- Due to normal ranking changes on the hot list, your story may not be in the top 1000 stories in the category and language.
If none of the above applies, please submit a ticket through support and we will be happy to investigate further.