Error Messages on Wattpad
You may notice that sometimes, usually because of poor network connections or problems with our servers, you encounter a range of error messages while using Wattpad. This guide should help you better understand these error messages, as well as give you the steps to fix them.
| Error Code | Meaning | What To Do |
|---|---|---|
| 10 |
This error usually occurs when the app fails to download story data such as the title, author, description, and so on after trying a number of times. The most likely cause of this error is a poor network connection.
|
See Troubleshooting |
| 400 - Bad Request |
The request is not understood by the server. May be outage related.
|
Try action again later. |
| 403 - Forbidden |
This is likely due to Wattpad experiencing server stability problems.
|
Try action again later. |
| 404 - File Not Found |
This most commonly happens when the story or user you are searching for no longer exists, or has been deleted.
|
If you are unsure about this error, please send a ticket to Support. |
| 500 - Internal Server Error |
This is likely due to Wattpad experiencing server stability problems.
|
Try action again later. |
| 501 - Not Implemented |
This error occurs when our servers do not recognize your request.
|
See Troubleshooting |
| 502 - Bad Gateway |
This error occurs when there is an outage.
|
Try action again later. |
| 503 - Service Unavailable |
This error occurs when there is an outage.
|
Try action again later. |
| 504 - Gateway Timeout |
Occurs when the system takes too long to complete a specific action. May be outage related or due to poor connectivity.
|
Try action again later and notify Support. |
| 603 |
This error occurs when Wattpad servers cannot be reached or are temporarily down. Most of the time, these issues are due to poor network connection.
|
See Troubleshooting |
| 622 |
This error occurs when Wattpad servers cannot be reached or are temporarily down. Most of the time, these issue are due to poor network connection.
|
See Troubleshooting |
| 995 - Network Timeout |
This error occurs when Wattpad servers cannot be reached. May also be due to a poor network connection.
|
Try action again later. |
| 1000 |
This error occurs when there is an outage or partial outage affecting a part of the platform. |
Try action again later and notify Support. |
If you happen to come across any errors not listed above, please send a ticket into Support and let us know.
Make sure to write to us from the email that your account is linked to.
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