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How to close my child’s account

In the event that you discover your child has a Wattpad account and they are under the required age of 13, you can request assistance from Wattpad to close your child’s account. To do so, there are two options, based on your ability to access the account.

 

If You Have Access To The Account:

 

If you are able to log in to the account, have control over the account through the app, or are otherwise logged into the account, you can close it at any time. You can use this guide on self-closing an account. 

Additionally, if you want to learn more about Wattpad’s Privacy Policy, please go here.

 

If You Do Not Have Access To The Account:

 

Please submit a ticket by going here. You will need to provide your child’s age, Wattpad username, and the email address associated with your child’s account

 

Please note Trust & Safety can only take action if:

 

  1. All the required information is provided
  2. The Child/user is under the age of 13.

If your child has registered a Wattpad account without your knowledge, we suggest visiting Wattpad’s Safety Portal for more information.

 

Hopefully, this helps with managing your child’s use of Wattpad.

 

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