Reopen/Reactivate Account

If you have closed your account, then you may be able to reopen your account.

To be able to reopen your account, you’ll need the following:

  • the password for the account
  • the username or email address linked to the account

Reopening an account is the same as logging into an account, so simply log in on any platform by entering the credentials listed above. You will then receive an email from Wattpad with the subject, ‘Your Wattpad account was successfully restored.’

Please note that it may take a couple seconds for the account to be reopened.


Unable to reopen your account?

Forgot password

You will have to contact Wattpad Support (support.wattpad.com). You cannot reset the password of a closed account.

Username taken

The username linked to your account might have already been used in creating a new account by another user. If this is the case, your account cannot be reopened.

Email linked to another account

The email address linked to your account is now linked to another account. You’ll have to change the email address on your other account before you can reopen your closed account.

Account closed for violations

If your account was closed for a violation of our Code of Conduct or Terms of Service, then your account cannot be reopened.

Please check your email account; emails discussing violations are always sent to the email linked to your account.

No access to the email address

If you no longer have access to the email address linked to the account, then we encourage you to first contact your email provider to try to regain access; for help, please see our guide Forgot Email.

If you are still unable to regain access to your email account, we are unfortunately unable to reopen your account due to security reasons.

Please first check your email to make sure that your account was not closed for violations of our Code of Conduct or Terms of Service.

If this still doesn't help you with this issue, please submit a ticket through support and we will be happy to assist you.

Make sure to write to us from the email that your account is linked to.

Was this article helpful?
2 out of 8 found this helpful

Comments

Article is closed for comments.