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Connection issue for Wattpadders in Vietnam

Hi Wattpadders,

We are aware that some users from Vietnam are having issues connecting to Wattpad, be it on the app or the website.

Our team is currently investigating this issue, so if you're experiencing it, please reach out to us through Support with the following information:

1. Are you able to try a VPN to see if the issue continues to happen?

2. Can you try using both Wifi and cellular data to see if the issue happens in both situations?

3. Can you tell us which version of the app you're using?

4. Can you let us know who your Internet Service Provider is?

Thanks again for your patience and collaboration!

Best,

The Wattpad Support Team

 

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