Issues with tag rankings

Hey Wattpaders!

We are aware that some users are experiencing issues with their tag rankings. Some of the issues that have been observed are:

  • User not seeing their own tag rankings
  • Tag rankings not matching the Hot List position
  • Tag rankings not moving 
  • Tag rankings disappearing
  • Tag rankings dropping several positions in a short period of time
  • Old tags or unrelated tags appearing and being ranked (sometimes on draft stories)
  • App crashing when trying to see own story ranking

Our team is currently working on resolving this issue, so please bear with us while we get to the bottom of this! In the meantime, feel free to reach out to us here if you have any questions. Further details on this fix will appear here.

Thanks again for your patience and understanding.

Best,

The Wattpad Team

Want to be updated on new developments on this issue? Make sure you're logged in and click on the Screen_Shot_2019-03-26_at_11.13.51_AM.png button. Once you're following this article, you'll receive an email notification whenever a new update on this issue is posted here. 

Was this article helpful?
29 out of 43 found this helpful

Comments

Article is closed for comments.