We are aware that some users are experiencing issues with not seeing their tag rankings or having their tag rankings not match the Hot List.
Our team is currently working on resolving this issue, so please bear with us while we get to the bottom of this! In the meantime, feel free to reach out to us here if you have any questions. Further details on this fix will appear here.
Thanks again for your patience and understanding.
The Wattpad Team
Update (March 6, 2019): Our Developers have fixed the issue where the tag rankings on the story don't match the story position on the Hot List. They are currently working on resolving the issue with stories not having any rankings. Hang tight, your rankings will return soon!
Update (March 13, 2019): There are still some issues with tag rankings not matching the position on the Hot List. Our Developers are working on it and we hope to have it fixed as soon as possible.