Wattpadders may have trouble logging into Wattpad accounts that are linked to Gmail addresses. If you receive a message saying there are no Wattpad accounts linked to your email, or you attempt to create a new Wattpad account and are told there's already an account linked to your email, please try logging into your Wattpad account without any periods in your email.
(ie. email@example.com becomes firstname.lastname@example.org)
Our system will log any gmail accounts with periods in it as the email address without the periods. We do this because Gmail sends all emails to email addresses that are the same except for the period to the same email address. Please see this link for further details: https://support.google.com/mail/answer/10313?hl=en
You will still be able to receive emails to your current email address that has the periods. The only difference on your side is that you will need to log in without the periods. We apologize for the inconvenience! This is to prevent duplicate accounts on our end.
Please note this is only for Gmail addresses.
If this still doesn't help you with this issue, please submit a Support request to us. You can submit a request by clicking ‘Fix a problem / Contact us’ to the right of or below this article.
Make sure to write to us from the email that your account is linked to.