Skip to Content

Unable to delete conversations from purged accounts

Hi Wattpadders,

We have been getting reports that some users cannot remove conversations their inboxes for accounts that have been purged.

Our team is currently working on resolving this issue, so please bear with us while we get to the bottom of this! In the meantime, feel free to reach out to us here if you have any questions. Further details on this fix will appear here. 

Thank you for your patience and understanding,

The Wattpad Support Team


Want to be updated on new developments on this issue? Make sure you're logged in and click on the Screen_Shot_2020-09-25_at_11.10.12_AM.pngbutton. Once you're following this article, you'll receive an email notification whenever a new update on this issue is posted here. 

Was this article helpful?
21 out of 27 found this helpful


  • Avatar

    Update (January 8 2021): This issue has been resolved on all platforms. Please submit a ticket to Wattpad Support if you're experiencing this issue. Thanks for your patience while we worked to resolve this!

    Comment actions Permalink
  • Avatar

    Update (February 1, 2021): We are aware that this issue has not been resolved for messages from purged accounts. We have escalated this issue to our developers. Thank you for your patience!

    Comment actions Permalink

Article is closed for comments.