We are currently aware that some users in Vietnam, Pakistan, and Mexico are having issues connecting to Wattpad, be it on the app or the website. We are still collecting information, but it is possible we are seeing similar issues in Bangladesh and Kazakhstan.
Our team is currently investigating this issue, so if you're experiencing it, please reach out to us through Support with the following information:
1. Are you able to try a VPN to see if the issue continues to happen?
2. Can you try using both Wifi and cellular data to see if the issue happens in both situations?
3. Can you tell us what is your Internet Service Provider (ISP) or Cellular Provider?
We're unable to give any concrete timelines, but any updates we have will be added to this article.
Thank you for your patience and understanding,
The Wattpad Support Team
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