'Story not available offline' error when trying to read online

Hi Wattpadders,

We are aware that some users are experiencing issues when reading a story outside their 'Available offline' list even when connected to a wifi or data network. With the new offline experience, you can choose limited stories to save for offline reading, however, you should be able to read anything from your library as long as you are connected to the internet. 

Our team is currently working on resolving this issue, but please feel free to reach out to us if you have any questions. You can click on the 'Contact us' button below to send a ticket.  

Thanks again for your patience and understanding. 

The Wattpad Support Team
Do you want to receive updates on this issue? Make sure you're logged in and click on Screen_Shot_2019-03-26_at_11.13.51_AM.pngOnce you're following this article, you'll receive an email notification whenever a new update on this issue is posted here

Was this article helpful?
7 out of 9 found this helpful


Article is closed for comments.