We launched the Community Forums with the goal of creating a space for writers and readers to connect and share questions and learnings with each other. While this has been a useful space for many, we cannot ignore that many members of our community don’t always feel safe or welcomed in the Forums. We've spent a lot of time talking and listening to our community to better understand your experiences in the Forums. From what many of you have told us, the Forums are not working for you, and more importantly, not creating the type of space we want for you. We acknowledge that our team has not provided the moderation needed to properly support the Forums. As a result we will be closing the Community Forums on August 12, 2020.
Connection is a core value of Wattpad. By closing the Community Forums in its current form, we’ll be able to re-evaluate the Forums’ role in how connection comes to life in our product. This will also create an opportunity to update our moderation practices and policies, ensuring they are consistently enforced and more in line with our commitment to diversity and inclusion for everyone in our community and in our office. We may relaunch the Community Forums at a later date, but it’s also possible we’ll develop a better way for Wattpadders to connect with each other.
Q: Will the Community Forums be reopened again in the future or will Wattpad introduce a new community tool?
It’s possible that we reintroduce the Community Forums with additional product and moderation support in the future. We may also discover a way that better serves the needs of the Wattpad community. We’re surveying members of the community to understand what aspects of the Forums they value so that we can focus on creating the best solution.
Q: What is Wattpad doing to address the issues that resulted in the decision to deactivate the Community Forums?
We’re actively working on updating our moderation practices and policies to ensure this an inclusive place where all Wattpadders feel safe. Our team is collecting feedback from the community to understand where gaps exist.
If you see content that is harmful please notify our team through a Support request.
Q: Will I have access to existing threads on the Forums?
Posts on the Forums will be posted in read-only mode from July 29 - August 12, 2020. On August 12th, we will be deactivating the Forums. We’re taking this action in order to protect our community.
Q: What other resources are available for writers looking for support?
Many writers come to the Forums to connect and share tips on navigating their writing journey. Writers are central to Wattpad and everything we do. Without writers, the Wattpad platform could not exist. We will continue to invest in and support writers’ programs, such as Wattpad Stars, Paid Stories, Wattpad Books, and the Wattys. If you’re looking for additional support as a writer, make sure to visit the Writer Portal for writing resources and programs. Our team is constantly working on additional support for writers and all new resources will be added there.
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