Known Issues & Company Updates
Updates, potential workarounds, and learn when an issue is fixed. If you have a question about something not listed in this section, please click on the "contact us" at the bottom of the page.
Known Issues
- Being logged out at random - iOS
- Profile gives "not logged in" error, no way to log in - Android
- App crashing when trying to edit story with many parts - Android
- Unable to access Wattpad (server errors) or receiving a 403 error
- Connection issues for users in Pakistan
- Comments not loading - Android
Troubleshooting
- Troubleshooting issues on the apps
- Troubleshooting issues on the website
- International Support
- Devices and Operating Systems (OS) Wattpad supports
- Wattpad Support's bug escalation process
- How to submit logs with a bug report