Known Issues & Company Updates
Updates, potential workarounds, and learn when an issue is fixed. If you have a question about something not listed in this section, please click on the "contact us" at the bottom of the page.
Known Issues
- Unable to access Wattpad (server errors) or receiving a 403 error
- Comments not loading - Android
- Comment threads do not load past 100 replies - iOS
- Whole text getting formatted when trying to format part of it - Android
- Images covering the text on the writing page - Android
- Screen is grey and typing is not visible when commenting - iOS
Troubleshooting
- Troubleshooting issues on the apps
- Troubleshooting issues on the website
- International Support
- Devices and Operating Systems (OS) Wattpad supports
- Wattpad Support's bug escalation process
- How to submit logs with a bug report