Known Issues
Below you will find various articles about current problems on Wattpad. Please browse through these to see if your issue is addressed here. If not then look for "contact us" at the bottom of the page.
Troubleshooting
- Purchasing Coins or subscribing to Premium with an unsupported Android or Kindle device
- Wattpad Support's Bug Escalation Process
- Platforms Wattpad Supports
- Troubleshoot issues on the apps
- Troubleshooting issues on the website
- Want to see your previous Support tickets? Here's how!
Known Issues
- Connection Issues For Wattpadders in Mexico
- Inbox & Messages Not syncing/deleting/flickering on iOS
- Newsfeed/Notifications/Inbox Not Loading & Misaligned on iPad
- Ads For Earning Coins Not Loading - Great Britain
- Coins Not Loading After Watching 3rd Ad
- Unable to Delete Conversations from Inactive Accounts
Solved Issues
- Notification Counter Not Updating
- Not possible to archive stories or view the Archive (iOS)
- No Push Notifications on iOS
- Service Outage Affecting Homepage, Reading, Commenting, Reading lists, and Libraries
- Issues Logging In - Android
- Error when saving Quote Art into your device - Android