Known Issues
Below you will find various articles about current problems on Wattpad. Please browse through these to see if your issue is addressed here. If not then look for "contact us" at the bottom of the page.
Troubleshooting
- Troubleshoot issues on Apps
- Troubleshooting issues on Web
- Want to see your Previous Support Tickets? Here's how!
- Platforms Wattpad Supports
- Missing stories from your Library?
- Lost Text from your Story Draft?
Known Issues
- Unable to Delete Conversations from Inactive Accounts
- Purchased Coins Not in Wallet on iOS Family Sharing Accounts
- App crashing/flickering (Android)
- Unable to Add/Remove Twitter or Facebook Account
- Vấn đề kết nối ảnh hưởng dân số Việt Nam / Connection issues for Vietnamese users
- New Private Messages Move Out of Order
Solved Issues
- Cannot Comment on Newly Published Story Parts
- Announcement Notifications are Crashing When Loading Profile Page
- Unable to Read/Unlock Paid Story
- Unable to Post Comments
- Unable to Send or Open Messages
- Notification Settings Do Not Save (Web)