Known Issues
Below you will find various articles about current problems on Wattpad. Please browse through these to see if your issue is addressed here. If not then look for "contact us" at the bottom of the page.
Troubleshooting
- Troubleshoot issues on Apps
- Troubleshooting issues on Web
- Want to see your Previous Support Tickets? Here's how!
- Platforms Wattpad Supports
- Missing stories from your Library?
- Lost Text from your Story Draft?
Known Issues
- Reading Position lost - AN and iOS
- Notifications Counter is Not Updating - Android
- LGBTQ+ category on Browse not loading (iOS)
- Unable to Delete Conversations from Inactive Accounts
- Purchased Coins Not in Wallet on iOS Family Sharing Accounts
- App crashing/flickering (Android)
Solved Issues
- Unable to Open Reset Password Link on Mobile Web
- Cannot Comment on Newly Published Story Parts
- Announcement Notifications are Crashing When Loading Profile Page
- Delayed Notifications
- Unable to Read/Unlock Paid Story
- Book covers remain darkened for offline reading (Android)