Known Issues
Below you will find various articles about current problems on Wattpad. Please browse through these to see if your issue is addressed here. If not then look for "contact us" at the bottom of the page.
Troubleshooting
- Purchasing coins or subscribing to Premium with an unsupported device (Kindle) - Android
- Wattpad Support's Bug Escalation Process
- Platforms Wattpad supports
- Troubleshoot issues on the apps
- Troubleshooting issues on the website
- Updating Wattpad
Known Issues & Updates
- Stories on profile not loading - iOS
- App flickering black and white when launched
- Notice: Ticket response time may be longer than usual
- FAQs on the Recent Wattpad Security Incident
- Statement Regarding Recent Security Issue
- Newly published stories not found in search