Known Issues
Below you will find various articles about current problems on Wattpad. Please browse through these to see if your issue is addressed here. If not then look for "contact us" at the bottom of the page.
Troubleshooting
- Wattpad Support's Bug Escalation Process
- Troubleshoot issues on the apps
- Troubleshooting issues on the website
- Want to see your previous Support tickets? Here's how!
- Platforms Wattpad Supports
- Missing stories from your Library?
Known Issues
- Service Outage Affecting Reading, Commenting, Reading lists, and Libraries
- Ads For Earning Coins Not Loading - Great Britain
- Coins Not Loading After Watching 3rd Ad
- Connection Issues For Wattpadders in Pakistan
- Reading Position lost - AN and iOS
- Unable to Delete Conversations from Inactive Accounts
Solved Issues
- Issues Logging In - Android
- Error when saving Quote Art into your device - Android
- Notifications Counter is Not Updating - Android
- Unable to Open Reset Password Link on Mobile Web
- LGBTQ+ category on Browse not loading (iOS)
- Cannot Comment on Newly Published Story Parts