Known Issues & Company Updates
Below you will find various articles about current problems on Wattpad. Please browse through these to see if your issue is addressed here. If not then look for "contact us" at the bottom of the page.
Troubleshooting
- Purchasing coins or subscribing to Premium with an unsupported device (Kindle) - Android
- Wattpad Support's Bug Escalation Process
- Platforms Wattpad supports
- Troubleshoot issues on the apps
- Troubleshooting issues on the website
- Updating Wattpad
Known Issues & Company Updates
- Wattpad Board of Directors Approves Agreement to be Acquired by Naver, the South Korean Internet Conglomerate and Home of WEBTOON™, a Leading Global Digital Comics Platform
- Gmail users not receiving email notifications
- Notice: Ticket response time may be longer than usual
- FAQs on the Recent Wattpad Security Incident
- Statement Regarding Recent Security Issue
- Ads for earning coins not loading - Great Britain