Known Issues
Below you will find various articles about current problems on Wattpad. Please browse through these to see if your issue is addressed here. If not then look for "contact us" at the bottom of the page.
Troubleshooting
- Troubleshoot issues on Apps
- Troubleshooting issues on Web
- Want to see your Previous Support Tickets? Here's how!
- Platforms Wattpad Supports
- Missing stories from your Library?
- Lost Text from your Story Draft?
Known Issues
- Announcement Notifications are Crashing When Loading Profile Page
- Purchased Coins Not in Wallet on iOS Family Sharing Accounts
- App crashing (Android)
- Vấn đề kết nối ảnh hưởng dân số Việt Nam / Connection issues for Vietnamese users
- New Private Messages Move Out of Order
- Book covers remain darkened for offline reading (Android)
Solved Issues
- "Today" and "This Week" Search Filters Producing No Results
- Reading Lists disappearing
- Hot List repeating stories (iOS)
- Unable to Post Comments
- Unable to Send or Open Messages
- Notification Settings Do Not Save (Web)