Known Issues & Company Updates
Below you will find various articles about current problems on Wattpad. Please browse through these to see if your issue is addressed here. If not then look for "contact us" at the bottom of the page.
Troubleshooting
- Troubleshooting issues on the apps
- Troubleshooting issues on the website
- Devices and Operating Systems (OS) Wattpad supports
- Purchasing coins or subscribing to Premium with an unsupported device (Kindle) - Android
- Wattpad Support's Bug Escalation Process
- Updating Wattpad
Known Issues & Company Updates
- Wattpad Acquisition
- Notice: Ticket response time may be longer than usual
- FAQs on the Recent Wattpad Security Incident
- Statement Regarding Recent Security Issue
- Coin not loading after watching ad
- Connection issues for Wattpadders in Pakistan, Vietnam, Mexico and Argentina