Known Issues & Company Updates
Updates, potential workarounds, and learn when an issue is fixed. If you have a question about something not listed in this section, please click on the "contact us" at the bottom of the page.
Known Issues
Troubleshooting
- Ending support for older app versions FAQ
- Troubleshooting issues on the apps
- Troubleshooting issues on the website
- Devices and Operating Systems (OS) Wattpad supports
- Wattpad Support's bug escalation process
- International Support
Solved Issues
- Unable to change reading preferences - Android
- Premium subscribers see ads - iOS
- Notifications not loading
- Keyboard glitching when adding a comment - Android
- Unable to comment and asked to verified account when already verified - Android
- Profile gives "not logged in" error, no way to log in - Android